Privacy Policy

Privacy Policy – NeuroSystems

Last Updated: December 18, 2025

Introduction

NeuroSystems («we,» «our,» or «us») is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugins and services.

Information We Collect

Plugin Usage Data

When you use our WordPress plugins (including «NeuroSystems Libro de Reclamaciones Peru»), we may collect:

  • Domain Information: The domain name of your WordPress installation
  • Plugin Version: Which version of our plugin you are using
  • WordPress Version: Your WordPress installation version
  • PHP Version: Server PHP version for compatibility purposes

Conversion Tracking

Our free plugins include optional conversion tracking that collects:

  • Domain Name: Only when you click on «Upgrade to PRO» links
  • Timestamp: When the upgrade link was clicked
  • No Personal Data: We do NOT collect IP addresses, user names, emails, or any personally identifiable information

This data is used solely for statistical purposes to understand upgrade interest and improve our products.

License Activation (PRO Versions)

When you purchase and activate a PRO license, we collect:

  • License Key: Unique identifier for your purchase
  • Domain Name: Where the license is activated
  • Email Address: Provided during purchase for license delivery
  • Transaction Information: Payment details processed through our payment provider

How We Use Your Information

We use the collected information to:

  1. Provide Services: Deliver and maintain our plugins
  2. License Validation: Verify PRO license authenticity
  3. Product Improvement: Understand usage patterns and improve features
  4. Customer Support: Respond to your inquiries and provide assistance
  5. Legal Compliance: Comply with applicable laws and regulations

Data Sharing and Disclosure

We do NOT sell, trade, or rent your information to third parties.

We may share information with:

  • Payment Processors: For processing PRO license purchases (they have their own privacy policies)
  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: Trusted third parties who assist in operating our services (under strict confidentiality agreements)

Data Retention

  • Conversion Tracking Data: Retained for 12 months, then automatically deleted
  • License Information: Retained for the duration of your license plus 3 years for legal compliance
  • Support Communications: Retained for 2 years

Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Opt-Out: Disable conversion tracking by not clicking upgrade links
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us at: admin@neurosystems.net.pe

Cookies and Tracking

Our plugins do NOT use cookies. Conversion tracking is performed through server-side API calls only when you explicitly click upgrade links.

Third-Party Services

Our plugins may integrate with:

  • WordPress.org: For plugin updates and distribution
  • Payment Providers: For processing purchases (Stripe, PayPal, etc.)

Each service has its own privacy policy.

Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

International Data Transfers

Your data may be transferred to and processed in countries other than Peru. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated «Last Updated» date.

Contact Us

For privacy-related questions or concerns:

NeuroSystems
Email: admin@neurosystems.net.pe
Website: https://neurosystems.net.pe